Overview
The routes tab shows the driver’s load assignment. It contains all information about the load. The information provided by the driver is sent back to our dispatch software to keep the system up to date. There are 3 levels / views to each load. In the Stop Detail view the Earliest and Latest times represent your delivery appt or FCFS window. The “Arrive at” and “Depart at” times may vary if you are in a timezone other than Eastern. Please default to the Earliest and Latest fields.
Load View
Stop View
Stop Detail View
Submitting Arrivals, Departures, and Trailer Numbers
As a driver it is your responsibility to let us know what trailer number you are pulling and when you have arrived / departed from a stop. The system uses geofences to automatically track your arrival times. This system is not perfect and requires you to manually submit your arrival if the system does not register it automatically. Manual arrival, departures, and entering trailer information is done inside of the Stop Detail View.
Manual Arrivals and Departures
If you see the “Manually arrive” button in the stop details view when you arrive at the shipper then the system did not automatically register your arrival. You will need to click the “Manually arrive” button. If you see the “Manually depart” button then the system did automatically register your arrival. When you are ready to depart the stop please click the “Manually depart” button.
Must Manually Arrive
System Detected Arrival
Trailer / Additional Stop Information
Each stop will have a task document inside of the detail view. This is where you will provide information such as trailer number, BOL number, quantity, and weight. If the task listed says “Information Required” then please click on it and fill out all pertinent information and then click the “Submit Document” button. If the task listed says “No Action Required” then we do not need you to fill out the document. The field labeled “Office Use” is used for internal system tracking, please do not edit this information.
